Most helpful reviews first
FlatRate Moving moved me over a year ago. I have still not recovered from the damage they inflicted on me. FlatRate smashed or damaged all of my antique furniture, concealed the damage from me, leaving me to discover it the morning after the move, smashed or damaged...Read more
Company wrote 0 public responses to the review from Feb 24.
I didn't like
- Didnt move everything
- Run around
- Lied to me
FlatRate Moving - Terrible
I would not recommend these people to anyone. The movers damaged a lot of my items and destroyed my walls. One of my lamps did not arrive and they keep giving me the run around. I have moved numerous times and have used movers, but these have been the worst!!
Company wrote 0 private or public responses to the review from Jun 20.
I have never given Flat Rate moving my business nor will I ever give them my business after a terrible experience I had approximately 1 week ago. I was driving in front of a hotel going straight, specifically right beside the lobby entrance, when a Flatrate Moving...Read more
Company wrote 0 public responses to the review from Nov 20, 2017.
We moved from Fort Lauderdale to Los Angeles area. Company gave a 14 business days window for move-in with 24 hours notice. I called as soon as we closed the house and begged them to deliver sooner but they said it was not possible. I just had to wait. Yet, they did...Read more
Company wrote 0 private or public responses to the review from Apr 12, 2017.
They destroyed nearly everything they touched and paid for none of it. They have been giving me the run around for over 8 months now. Worst moving company ever. Way to be jerks while I'm mourning the loss of loved ones. I hope you can't sleep at night thinking of all...Read more
Company wrote 0 private or public responses to the review from Apr 28, 2016.
STAY AWAY! . They take a $500 deductible from the total amount they will give back to you once you file the claim. When I spoke to the sales person Emanuel who was horrible, not once did he go over the insurance or offer it to me. When I received the contract and got...Read more
Company wrote 0 public responses to the review from Jul 13, 2016.
MONEY WASTED!!!! NEVER USE!!!! HORRIBLE SERVICE! All of our boxes were damaged - they piled boxes on top of boxes - furniture what ever it was no regard of label (Breakables/Fragile) - They quoted me a price on Blankets - then charged me more - This has been our...Read more
Company wrote 0 public responses to the review from Aug 16, 2016.
Almost everything we owned has been destroyed as a result of a moving truck fire during our move with Flatrate. Since then, their claims and customer service has been horrible. They have failed to respond to our questions and refused to provide us with documents or...Read more
Company wrote 0 public responses to the review from Jun 21, 2016.
Appalling customer service and poor performing removalists. Paid a premium for air freight for a international moved (assured two week delivery) almost six week later goods arrived, poor communication throughout, no update on delay, still no compensation despite me...Read more
Company wrote 0 private or public responses to the review from May 07, 2016.
I didn't like
- Hateful attitude
- Run around
I had a similar experience in DC, only worse. My wife met the movers who told her they expected a $600 cash tip upon loading the truck. Once everything was moved to Denver, most of the furniture was damaged with scratches, holes or broken corners (tables and...Read more
Company wrote 0 private or public responses to the review from Mar 18, 2016.
Do you have something to say about FlatRate Moving? What happened? What can we help you with?